Policies & Procedures

Enrolment and Induction Procedures

Upon enrolment and payment of relevant fees you will receive this Student Handbook containing information that you will need throughout your course of study.

All students are required to complete and return relevant enrolment forms including passport photo and any additional information relevant to status of their enrolment.  Enrolment forms can be collected from the administration office ranging from Form 1 to 5 (categorised by means of study)

The Induction process will be held on the Friday in the week prior to commencement of your training (for full time students only). Apprentices will have their induction by negotiation. Your trainer will take you through information such as

1. emergency evacuation procedures
2. times of class and break periods
3. restroom location
4. completion of relevant forms (to ensure you get the most out of your training, it is important for the trainer to have as much information about you as possible)
5. mobile telephone and smoking policy
6. relevant behavioural policies of the Academy
7. the training and assessment strategies that will be in place throughout your course.
8. Fees and Charges (including refund policy)
9. National Recognition
10. Complaints Procedures If you have any further training problem or concern, call our toll-free complaints hotline on 1800 000 674 or email us on nationalcomplaintshotline@deewr.gov.au 
11. Appeals procedures
12. Access and Equity (such as discrimination etc)
13. Access to Records

 

 Deferral, Suspension or Cancellation of Studies

 Once enrolled in a course at the Academy of Advanced Hair Design, the CEO will only allow a student to defer, cancel or suspend their studies in compelling and compassionate circumstances.  In the situation of a deferral, we can assist you in the making of a study plan for when you return and are quite flexible with your needs upon your return to studies.  For any of these options, the student must schedule a meeting with the student liaison or the CEO.  If the Academy intends to cancel or suspend your enrolment, you will be notified in writing and will have 20 working days to appeal using the Academy's complaints and appeals process.  Please note that any deferment, suspension or cancellation of enrolment may affect your student visa.

Audit Outcomes

Audit Date:	02/03/2009
Qualifications audited
Qualification code	Qualification name
WRH20106	Certificate II in Hairdressing
WRH30106	Certificate III in Hairdressing
WRH50106	Diploma of Salon Management

AUDIT OUTCOME			RECTIFICATION
Non -Compliance Identified?	If ‘Yes’, non-compliance type	Summary of non-compliance	Actions taken to rectify the non-compliance	Non-compliance rectified?
Yes	significant	WRHCS201A- adequate evidence of completion of all tasks for the unit has not been retained	Provided procedure for Effective Administrative and Records Management.	Yes
		WRHCS202 – Assessment tools do not address all of the requirements of the unit regarding performance criteria, knowledge requirements, evidence, benchmarking, purpose of assessment and mechanisms to provide student feedback.	Provided revised assessment tools.  Assessment tasks now supported by checklists, performance criteria, benchmarking information, purpose of assessment, and assessment cover sheets.
		WRHCR302A – Adequate evidence of completion of all tasks for the unit has not been retained.	Provided procedure for Effective Administrative and Records Management.  Evidence collation and retention system in place.
		WRHSM501A & WRHSM502A – Assessment tools do not address all of the requirements of the unit regarding performance criteria, knowledge requirements, evidence, benchmarking, purpose of assessment and mechanisms to provide student feedback.	Provided revised assessment tools.  Assessment tasks now supported by checklists, performance criteria, benchmarking information, purpose of assessment, and assessment cover sheets.